FAQ
Q: What “roasts” are your coffees?
A: We segment our coffees into 3 collections. Classic coffees are our most robust and dark. Contemporary coffees are medium-bodied and well balanced. And our Avant-garde coffees are lighter and more complex.
Q: Can my coffee be ground?
A: We are currently only able to ship whole bean coffee.
Q: Do you offer local delivery?
A: Currently, we are not offering local delivery.
Q: Do you offer local pickup?
A: We do! When checking out, simply choose “Pick Up” in the delivery options. Pickup orders are available on Thursdays from our Commons location (147 Welborn St Greenville, SC). Currently we are not able to offer local pickup for subscriptions. This is due to a technical limitation out of our hands, but we're hoping that changes soon!
Q: How do I enroll in Club Methodical?
A: Club Methodical is appreciation, not just rewards. Join as a Club Guest and start earning 5% back immediately. Spend $200 in a year to become a Club Member and unlock exclusive releases and member events. Learn more and join online.
Q: Are you hiring?
A: So, you’re interested in working with us? That’s great! We love adding fun, coffee loving enthusiasts to our team! The best way to ensure your interest is seen is to visit our job opportunities page. You can apply for any jobs posted there, as well as upload your resume.
Q: Do you donate to good causes?
A: We love to give into our community. It is our community that makes us who we are. Due to current circumstances, we are only donating to 501c(3) non-profits at this time. Feel free to contact reilly@methodicalcoffee.com. Include a little about your non-profit and your event and she will be able to let you know if we can help you out!
Q: Do you sell gift cards?
A: We do! We sell two different types of gift cards depending on what you are wanting to give. Wanting someone to be able to order coffee off of our website? You can purchase an “Online only” gift card for them! Wanting to give someone the ability to come into a shop and enjoy a cup of coffee? You can purchase an “In-Store only” gift card! Both can be purchased through our website, and in-store gift cards can also be purchased at our shops.
Q: How do I edit, skip, pause, or cancel my subscription?
A: Log in on our website to access your subscription admin. If you didn't don't have an account, simply create an account with the same email address associated with your subscription, and you'll be able to edit, skip, pause, or cancel your subscription. If you would rather have some help, you can reach out to us at info@methodicalcoffee.com and we would be more than glad to take care of your needs.
